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Photographing a property

The inventory can only contain what the camera saw, so this is the part that decides how complete your report is.

1. Stand in a doorway or a corner and shoot the whole room in one frame, rather than photographing objects one at a time. A wide shot of a room produces more lines than three close-ups of what is in it.
2. Take a second frame from the opposite corner of any room where furniture hides other furniture: a bed against a wall, a sofa in front of shelving.
3. Open closets, cupboards, wardrobes and pantries and photograph the inside. Anything behind a closed door is invisible, and it is usually where the value is.
4. Include the garage, the basement, the laundry and any storage room. These are the rooms people forget and the ones an adjuster asks about.
5. Shoot with the lights on and the blinds open. A dark corner produces a flagged line rather than a missing one, but a flagged line is still work for you.
6. Photograph serial numbers, receipts and appraisal certificates separately for anything valuable. Those documents are evidence in a way an inventory is not.

Both reports cover the same number of photos, so an extra frame never costs you anything. When you are not sure whether to take a shot, take it anyway. What you pay is set by what the report contains, not by how many photographs you take. Missed a room? You can add it to the same report later.

Reading your report

What comes back depends on which report you bought. Knowing what each part is for saves the most time.

1. Personal property is the movable contents: furnishings, appliances, decor. Every report itemizes it, and it is the list an insurer or a cost segregation engineer works from.
2. The belongings and structure report adds building components: cabinetry, countertops, flooring, windows, lighting that is wired in. They are totaled apart from your belongings and are never treated as personal property. The other report does not carry them.
3. Lines marked "needs review" were unclear in the photograph. They carry a reason, and their value is totaled apart from the rest so an uncertain item never quietly inflates your number.
4. A suggested asset class appears on personal property in the belongings and structure report. It is a suggestion for your CPA to confirm, not a determination.
5. The PDF ends with every photo behind your report, followed by any you attached to items you added.
6. Every paid report also downloads as a spreadsheet, for sorting, filtering, or pasting into an insurer’s or an accountant’s own template. The PDF is the report: if the two ever disagree, the PDF is right.

Correcting and adding to a report

You know things the camera does not. Everything below is editable from the report page, and the PDF and the spreadsheet regenerate with your changes.

1. Add more photos to the same report, until it reaches its photo limit: a room you missed, a closet you did not open. Sign in to do it. New photos are itemized like the first ones, and anything that looks like an item already on the report is flagged as a possible repeat for you to check.
2. Change a quality tier when an item is better or plainer than it looks, and its value updates to match.
3. Fix a quantity when the frame cut something off, or when two of something sit behind each other.
4. Exclude anything that is not yours: a landlord’s appliance, a borrowed item, a piece already claimed elsewhere. Excluded lines stay on the report, struck through, instead of disappearing, so anyone reading it can see what was considered and set aside.
5. Add items the camera could not see, with your own value and a note about where that figure came from. We keep your figures clearly marked as yours and never add them into our totals.
6. Once you’re signed in, you can attach up to 3 photos to each item you add: the item, a serial number, the receipt.
7. Confirm a flagged line once you have checked it, and your report then shows the confirmed and outstanding counts, so anyone reading it can see how much you stood behind.

Dates on a report are evidence, so editing never changes when an item was added. We record the date it was taken and the date it was last edited separately.

Choosing who the report is for

The same items and the same values, described for the person who will read them.

1. You are asked whether you are a renter, a homeowner or a short-term rental owner before you upload. That answer picks the reader your report opens on.
2. Short-term rental and cost segregation leads with the suggested asset classes and keeps building components clearly apart.
3. Renters insurance leads with what you own and what it would cost to replace.
4. Homeowner and landlord leads with replacement value across everything the report covers.
5. Switch it on the report itself as often as you like. It changes wording and column layout only: no value moves, no item changes which list it is in, and it does not add or remove the structural half. That comes with the report you bought.

Keeping a report past 37 days

Photos and reports are erased within 37 days by default. If you need one for longer, this is how.

1. Create an account after buying. It takes one click, and it attaches any reports you bought with that email address.
2. Add extended storage from the account page. It keeps every report on the account for as long as the subscription runs.
3. Cancel any time. When you do, the same 37-day countdown starts from that date instead of deleting anything immediately.
4. Download the PDF regardless. A file you have saved is yours and is unaffected by anything that happens here.
5. Watch for the email. A few days before anything is deleted we write to the address the report was sent to, so the date never arrives unannounced.

We match a report bought as a guest to the email address it was delivered to. If you bought with one address and signed in with another, tell us and we will connect them.

Short answers

How long does it take?

A single photo comes back in under a minute. A full report depends on how many photos you upload; you get an emailed link when it is done, so you do not have to wait on the page.

What if it gets something wrong?

Anything identified with low confidence, or valued as a general estimate rather than a specific match, is flagged "needs review" on its own line with the reason. Those lines are also totaled separately, so a shaky item never quietly inflates your numbers.

Do I need an account?

No. The free sample needs nothing, and buying a report only needs an email to send it to. An account is offered afterwards if you want to re-download reports or add more photos to them later.

How long do you keep my photos?

Thirty days, then they are deleted along with the report. An optional storage subscription keeps them for as long as it is active.

Can I use this for a tax filing or an insurance claim?

Not on its own. It is a starting point for the professional who does: a CPA, a cost segregation engineer, or your adjuster. It is not a valuation, an appraisal, or advice.